Breakfast could use more options, great pool and fantastic location near restaurants.

great pool, fantastic location, breakfast variety.

During my stay at Diego De Velazquez for two nights, I appreciated the perfect location just 5 minutes from the Costanera Center shopping mall. The clean room paired with comfortable beds and efficient air conditioning made for a pleasant experience. The breakfast offered a commendable selection, although it could have had more hot food options. The staff, including the attentive concierge, provided excellent service throughout my stay.

The WiFi was quite patchy.

No hot water or kettle in the room.

The room photos promised more space, but the actual size felt cramped!!! Also, the kettle was noticeably absent, which would be a convenient addition!!!

During our stay, we were thrilled by the delightful selection offered at breakfast each morning, showcasing fresh Chilean fruit that was a real treat. The location was spot on, with plenty of restaurants and shops just a short stroll away. I particularly enjoyed the pool and hot tub during our downtime, and the terrace on the 4th floor was a fabulous spot to relax and unwind. The staff were always willing to help, making our experience even more enjoyable. ,

The breakfast was a culinary delight with fresh Chilean fruit each morning – a real treat for foodies! Plus, the staff went above and beyond. Fernanda’s warm assistance made our stay even better.

The location was perfect, just minutes from the metro and nearby restaurants. Had a solid breakfast with fresh fruit and the staff were super friendly. made you feel welcome right away.

Everything met my expectations.

Exceptional location with plenty of nearby restaurants and shops, making it easy to explore. The staff were particularly helpful in facilitating a room change to one with a view after initial check-in issues. Breakfast was a highlight with fresh fruit, but options for hot food were somewhat limited. Notably, the outdated payment methods and strict check-in/check-out times were inconvenient.

The hotel is in a very central area, close to supermarkets and shops, making it convenient for daily needs. I enjoyed the spacious and clean room. The manager personally contacted me to ensure everything was going well, which felt very welcoming. Staff members were mostly cheerful and attentive. Ignacio and Dario at the reception offered great assistance, including lending us a metro card for our travels. I used the breakfast service each morning, and it had a commendable selection of fresh fruits, though I wished for a bit more variety beyond the basics. One downside was the room’s noise level. it was quite loud due to street and hallway sounds. Also, the storage space was limited, making it hard to accommodate our belongings. It could really benefit from some modernization and soundproofing. I had some initial hot water issues, though the staff quickly helped resolve them. Overall, good hospitality, but the room's functionality and comfort need attention.

It was just an optimal selection for a short break in Santiago with real value for money. The staff were super friendly and genuinely made me feel at home during my stay. Try the amazing cocktails at the restaurant. they’re a must-have!

Totally recommend for a short stint

Clean room, friendly staff, excellent location, with easy access to nearby restaurants and shops, as well as just 0.2 km from the Los Leones metro station for convenient travel around the city.

Found nothing wrong.